Diversity at Google

So about that Google guy and his absurd fake-science rant about women. In my seven years at Google, I heard again and again from women in engineering that they felt slighted — left out of discussions, overlooked, underestimated. What happened with this post, and the author’s subsequent firing, didn’t happen in a vacuum.

Some of the best people I’ve ever worked with were women at Google: my tech writing colleagues, my first manager at DoubleClick, countless product managers and program managers and translation managers and UX designers and software engineers and women in other roles too. Women make tech better and women make Google better.

Here’s an example. Google is a global company that makes products for both women and men  — like, for example, smart phones that measure your steps. I remember a big meeting where this tech was explained: with the phone in your pocket, the accelerometer would measure each swing of your leg. But, someone asked, what about when the phone is in your purse? The guys on stage just sort of stared. Purses had not occurred to them, and they waved it off as something they’d solve later. It’s hard to imagine half the population’s needs being so easily dismissed if women had also been half the population on the engineering team.

The challenges of diversity

Diversity sometimes challenges us. I experienced this directly, and it wasn’t comfortable. I won’t go into the details, but at one point I found myself sitting in a room with an HR rep, trying to explain my way out of a comment I’d made to a female colleague in a private conversation. From her perspective, I’d questioned whether a woman could effectively lead a group of men. That wasn’t my intention, but I can see how she got there. I’d expressed myself poorly, and I take responsibility for that. But I’d also spoken against a background of pervasive, sometimes radical sexism whose extent and severity I don’t think I fully understood, and maybe I still don’t.

But you know what’s even more uncomfortable than a conversation with HR that makes you squirm and fucks up your quarterly performance review? Working an entire career in an industry and a company that makes you squirm and consistently undervalues, underrates, and underpays you because of who you are.

So I took my medicine. I defended myself, but I was also grateful to work for a company that took my colleague’s concerns seriously. There were things I needed to do better, and still are. I’m open to that. And I can think of moments across my 20 years of professional life where I’ve said sexist or racist things, or stood by while other people said them. We’re not going to make progress if we all pretend it’s someone else.

The right choice

Google made the right choice in firing the guy who wrote this manifesto, both for promoting grotesque and counterfactual stereotypes about women, and for expressing his views in a way that has been wildly disruptive to the company where he works. This isn’t, to me, a matter of free speech, nor a matter of political oppression. He wasn’t punished for his private speech or his conservatism, but for his public announcement in the workplace that he viewed a significant group of his colleagues as inherently unsuited for their work and prone to neuroticism.

It also matters that he was dead wrong. Not all viewpoints are equally valid.

I hope Google, and the larger tech world, learn from this incident. Much more needs to be done, clearly, if this sort of nonsense gains traction within the company.

For people who look like me, that means facing up to discomfort from time to time. We can handle it, though. Our women colleagues have handled it their whole careers. There’s a lot we could learn from them.

Two Years Later

The other night at a team dinner at the Four Seasons buffet, I had a Proustian moment at the charcuterie table. The prosciutto and brie — rarities in Seoul — brought me back to nights at The Tippler, under Chelsea Market, where we would go to say goodbye to someone who was leaving our team at Google. It’s where I had my goodbye drinks.

It’ll be two years tomorrow. I don’t think that much about my New York life these days, but there are moments.

As I write this, I’m sitting on my veranda, watching the rain come down in sheets over the nearby apartment towers and Umyeon Mountain as the breeze plays with the leaves of my little hallabong tree out on the balcony. My life is different and not different. I work as a writer at a giant tech company, and I live in an apartment in a nice part of town.

Different tech company, different town.

Leaving New York

It took me a long time to leave New York. It’s hard to leave because it fools you into thinking that life outside of New York is both impractical and uncivilized. My grandfather, before he decamped for California, expressed a worry that he might not be able to buy duffel bags there, as if sack-and-zipper technology were exclusively the province of Canal Street artisans. And there’s a reflexive sense that being in New York makes you cultured.

It turns out, though, that there are ways to be cultured that don’t involve sucking down a grease triangle on a paper plate before riding the L train a hundred years to see your friend’s photos tacked to a Bushwick wall and pretending to have visited the latest Whitney show over plastic cups of cheap white wine. After I left New York, I discovered that LA has really good art museums now. In Bangkok, there are motorcycle gangs that look like American motorcycle gangs and play heavy metal on the street to raise money for charity. Up in Khon Kaen, the college kids play some mean ska, and they do it for hours nonstop. Yangon has a fascinating little art scene emerging in the crumbling but still gorgeous colonial buildings downtown, and there are some good galleries in Hanoi too. They play excellent Latin music at Carmen Bar in Saigon, and late in the evening they turn to French pop from the sixties that the older folks still remember. I saw Dengue Fever fight their way through a collapsing sounds system to play the most rock-and-roll show ever in Phnom Penh. Hanoi has good art galleries. In Hue I ate a sauteed lemongrass bird’s nest that was like nothing I’ve had before or since, and in Singapore there was a dessert made from artisanal pop rocks. Laos makes the loveliest textiles you’ve ever seen, and you can take a weaving class in Luang Prabang, then finish your day with exquisite French cuisine.

Seeing Seoul

16464989_258890017869115_8950001736446115840_nSeoul is deceptive in more or less the opposite way from New York. Seoul convinces you that everything is normal and there’s nothing to see. The standard tourist circuit includes some so-so palaces that were all rebuilt in the last 50 years anyway, plus a bunch of shopping districts where everyone’s wearing Western clothes and drinking Starbucks coffee. As a friend put it recently, “I was expecting Seoul to be more Asian.” The beige apartment towers, the red-brick residential buildings, the glass-and-stone commercial strips have an almost militant blandness, and the chain stores repeat like a canvas backdrop loop on a crank. Even the city slogan, “I.SEOUL.U,” manages to convey nothing, while its bizarreness distracts you from the actual city.

But for all that, Seoul is beguiling. It’s hard to explain. A New York fashion designer I met here told me that the city brought her back to life, that there was this one elegant building that caught her imagination with its elegant S-curve lighted up at night. That something about the people here touched her. I know what she means, but I don’t know how to convey it to anyone who hasn’t been here.

And now it’s home. I’ve spent a lot of nights in a lot of places in the last two years, but more of them here in this apartment than anywhere else. It’s been quite an adventure, and it’s still just beginning.